Valve Improving Steam Customer Support For Real

Steam’s customer support department is pretty shoddy, so I’ve heard from a fair few folks, and slow to respond if they do at all. I’ve been lucky enough to never have a problem that wasn’t solved by deleting its ‘ClientRegistry.blob’ file myself, but I understand Steam no longer uses that magical file so heaven help me if I run in troubles now – or face bigger problems like having my account stolen.

But Valve say for real, for really reals, they’re working on improving Steam’s customer service. They really mean it this time. By Christmas, it might not suck.

… [visit site to read more]

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